Carsharing with Peg City

Am I eligible?

To become a Member/Drive you must:

  • Be at least 18 years old;
  • Currently hold a Manitoba 5F class license or an equivalent;
  • No speeding convictions 30km above speed limit within last 3 years;
  • Maximum 4 minor driving infractions within last 3 years;
  • No more than one (1) at-fault collision in the previous 3 years; and
  • Have no criminal driving charges.

What is carsharing?

Carsharing is a membership based service that provides flexible transportation solutions for individuals, families, and companies. Members receive an access key and and online account that allows them to book a vehicle, where they want it, when they want it. We are a two-way carsharing service which means that users bring the car back to the same locations when they are done with their booking.

What is included?

Vehicle access – Choose between cars, vans, hybrids and electrics
Gas – We cover the cost of gas and if you fill up at Red River Co-op, you can use our corporate gas card
Insurance – We cover the cost of insurance. Choose from our basic insurance, CLDI, or our in house damage pool coverage. Learn more
Cleaning – We clean all of our cars on a regular basis. Got a car real dirty while using it? No problem, wash the car, leave a receipt, and we will reimburse you.

Do I have to return the car to the same spot?

Yes – we are a two-way carshare, meaning you pick up and drop off the cars at the same spot, every time.

How do I know if it’s the right fit for me?

You primarily get around by walking, biking or transit but would sometimes like the convenience of access to a car for trips around the city. You want the convenience of access to a second car without the added cost. You don’t own or are thinking of selling your car. You are paying a lot for parking or your building doesn’t provide parking.

How does carsharing work?

Think of it as a library book that you borrow and then return. Co-op vehicles are always found in the same designated parking spot. Members make their bookings online. They head over to the area where they reserved a car, and then drive it as if it were their very own. Before the booking time expires, the car is returned to the same designated parking spot.

How much money can I save by carsharing?

A lot! A membership with Peg City includes almost everything: fuel, insurance, maintenance and winter tires for those long Winnipeg winters. A Peg City member spends about $600-$1200 on carsharing a year. Based on CAA calculations, owning a car can cost $8,000 a year on average.

What are the environmental benefits of carsharing?

In general, the environmental benefits of carsharing for the individual and society include less traffic congestion and reduced need for parking due to fewer vehicles on the road and fewer vehicle km travelled (VKT) as members choose carefully when to drive (due to low fixed cost and high variable costs of carsharing), which means fewer Greenhouse Gas (GHG) emissions and air pollutants; increased use of transit, walking and cycling to limit vehicle use.

What is the cost of vehicle ownership vs the cost of carsharing?

According to the CANADIAN AUTOMOBILE ASSOCIATION’S ANNUAL DRIVING COSTS REPORT, the average cost of owning and operating a vehicle in Canada is $8,000 each year. To be a Peg City Car Co-op Member only costs the refundable share-price of $500, and you only pay for the service when you use it. On average, our members spend about $1200 a year on carsharing. All usage rates cover gas, insurance, parking and maintenance. We worry about winter tires and inevitable repairs or replacements.

Membership

Can I add drivers to my account?

You sure can! Members can add up to 4 additional drivers to their account. The driver eligibility requirements for additional drivers are the same as those for Members. Additional drivers must reside at the same address and agree to share a single bill on the Member’s account.

Do I have to pay for gas?

Nope! We pay for fuel, repairs, cleaning, maintenance, and everything in between (from floor mats to windshield scrapers).

How do I become a member?

  1. Read our eligibility criteria
  2. Choose the plan that best fits your needs.
  3. Click here to join!

When you become a member of Peg City Car Co-op, you are agreeing to abide by the rules and obligations set out in our Member Manual. If you have any questions, feel free to reach out to us – we’re here to make carsharing an easy and enjoyable experience.

How do I end my membership?

We’re sorry to see you go! Click here to get in touch with us.

For Members that have paid shares to join the co-op, your shares will be returned 90 days after we receive your Withdrawal Request Form.

Note: If you have been a Member for less than 180 days, your shares will be returns 180 days from the date you joined, OR, 90 days after we receive your Withdrawal Request Form, whichever comes later. In either case, shares will be subject to deductions for monies owing to the Co-op.

How much does a Peg City Car Co-op membership cost?

The current rates and fees for using the co-op vehicles can be found here.

What are “shares”?

If a person meets the driver eligibility requirements to become a full Member, they are requested to purchase the minimum number of shares to join the Co-op. The shares represent the Member’s part in the ownership of vehicles and assets belonging to the Co-op, and serve as security for any liabilities resulting from their contract.

What if I get a traffic ticket?

You are responsible for any traffic violation or parking fines accumulated during the time you have booked a Co-op vehicle.

What is a “fob”?

Each driver is issued a key fob, which remains the property of Peg City Car Co-op. Your fob can access any car in our fleet, as long as you have a proper booking that corresponds to that car.

Bookings

Can I book a vehicle in advance?

Absolutely! You can book a car as much as one year in advance, and up to seven days consecutively. If you have recurring plans, recurring bookings are made easy by our user-friendly booking software, which allows you to repeat the same booking.

How do I make a booking?

Easy! All bookings are made online. Once you’re logged into your account, you can search for vehicles by date and time, or by neighbourhood.

Members can log in here to book a car for today, tomorrow, or up to a year in advance.

How long am I allowed to have a car? Can I drive it outside of Winnipeg?

Bookings are a minimum of 1 hour. After the first hour, time can be added in 15 minute increments. Members can book up to 7 days consecutively. If you need to book a car for longer you can contact us and we’d be happy to assist you. Members also receive 15% off car rentals with our partner, Winnipeg UDrive. Click here for more Member Perks!

Members are welcome to book our vehicles to drive anywhere in Canada or the USA.

What if I get a traffic ticket?

You are responsible for any traffic violation or parking fines accumulated during the time you have booked a Co-op vehicle.

What if I need to cancel my booking?

If your plans change, be sure to modify or cancel your booking as soon as possible. You can make these changes by signing into your account online, or by calling us at (204) 793-3912. Please note: cancellations made with less than 24 hours notice are subject to cancellation fees.

What if the Peg City car isn’t there?

Wait 5-10 minutes. If the car has still not been returned, call the office as (204) 793-3912.

We will:

  1. Cancel your reservation without charge, or
  2. Change the reservation to another Co-op vehicle, or
  3. Arrange alternative transportation, such as a taxi. The cost of alternate transportation (less the cost you would have incurred for your original booking) will be reimbursed as credit on your account.

On the Road

Can I use Peg City cars to take my pet to the park or the vet?

You are welcome to bring your furry friends along for the ride. When transporting pets, you must use a pet carrier, or at a minimum, a blanket or tarp as a barrier between the animal and the upholstery. Pets should be kept in the cargo area of our vehicles, not in the backseat.

Always book extra time to clean up after your trip – if your friend left any hair behind, the Co-op will be happy to reimburse you for the cost of vacuuming the car.

How do I use my fob?

You “fob in” by holding the key fob over the fob reader on the driver’s side windshield. If you are at the right car, at the right time, the doors will unlock. Remember to “fob out” by placing the key fob over the reader every time you leave the vehicle. Hold the fob over the reader, listen for the sound of the locks, and then check the door handle to make sure it worked!

I’ve been in a collision – what do I do?

No one wants to think about being in a collision, but it’s a good idea to be prepared. Here’s some advice to make the process easier and less stressful:

  1. Make sure you, and any passengers are safe. If anyone is injured, call 911.
  2. If it is safe to do so, take pictures of the vehicles as they are. Avoid talking about who is at fault.
  3. If possible move vehicles to a nearby safe location.
  4. Gather the following information:
    1. Driver’s name, driver’s license, contact information
    2. Vehicle license plate number. This is the most important piece of information you can collect
    3. Additional insurance information if the vehicle is not insured in Manitoba
  5. Collect witness information
  6. Collect any additional information including weather conditions, location, and direction vehicles were travelling
  7. Call Peg City Car Co-op and we will walk you through any additional steps.

What happens if I am late returning a car?

Unexpected construction, a meeting that ran overtime – it happens. If you are going to be late returning the car, go online or call the Peg City office and see if you can extend your booking.

If you are going to be late and the booking cannot be extended, call the office (204-793-3912) so we can make arrangements with the next member waiting to use the car.

It’s important to give yourself ample time when you book a car and be prepared for unexpected delays. This will make your trip more relaxing. If the vehicle is returned late, a fee of $20 is automatically generated and added to your account. Adding extra time is always cheaper than incurring a late fee!

What happens when I am done with a car?

When returning the vehicle at the end of your booking, ensure that:

  • It is parked in the correct parking spot
  • The gas tank is at least 1/4 full
  • The interior is clean, and you’ve taken all of your personal items with you
  • Any damage or mechanical concerns have been recorded in the booking software, and when appropriate, Peg City staff have been contacted
  • All lights are turned off (headlights and cabin light)
  • FOB OUT to lock the doors and immobilize the engine

What if someone else is parked in the Peg City parking spot?

Wait a few minutes to see if the person is returning to their vehicle shortly (for example, 5-10 minutes). If they do not return, park the vehicle as close to the designated spot as possible and call the office as (204) 793-3912 to let staff know that you were not able to park the vehicle in its usual spot. Please leave a message and you will not be charged a penalty for not returning the vehicle to its proper place.

Who should I contact if I discover damage on a Peg City vehicle?

Any damage larger than a golf ball should be reported. You can find a list of reported damage under the notes section in your booking confirmation email.

To report damage, contact us via phone or email. Photos are welcome!

Unreported damage will be investigated. Unreported damage can result in a fine.

Why can’t I get into my car?

Here are some helpful tips if you’re having trouble getting into a car:

  • Make sure you have a valid booking and you’re at the correct vehicle. Most often people can’t get into a car because it’s the wrong day or wrong car. Also, if you try to fob in early, it won’t let you in.
  • Has your booking expired? If you are running really late, the system will no longer recognize your booking. Users are always required to have a valid booking to get into a vehicle, give or take a few minutes.

Please Note: Members enjoy free overnight hours between Midnight – 7AM … but you still need to have the car booked during those hours. If you need to keep the vehicle past midnight – or all night! – make sure your booking includes those hours.

Insurance

1. CLDI (Collision Loss Damage Insurance)

Many credit cards now offer Collision/Loss Damage insurance (CLDI). Peg City Car Co-op is pleased to extend this coverage to members who use an eligible credit card to pay their monthly usage. In the event of a collision, the Co-op will charge the insurer directly. With VISA or MasterCard CLDI coverage, you would be fully covered by the credit card company for any damage to a Co-op vehicle. Please check with your credit car company for coverage details.

2. Damage Pool

For $40/year, every drive on your household account is fully covered by all aspects of Peg City Car Co-op’s insurance and will not be required to pay the $750 damage fee in the event that a Co-op vehicle is damage during your booking. Instead, the money will come out of the Damage Pool. You can immediately re-join the pool if you have to apply the pool to a damage incident. Once subscribed, it is automatically renewed on the anniversary date of joining or renewable after using the pool.

3. Basic

All members are covered by Peg City Car Co-op with basic coverage up to $750 damage fee in the event of an at-fault collision and $4,800,000 Third Party Liability (TPL). Personal Injury Protection (PIPP) coverage (bodily injury) also applies to drivers and passengers while they are occupying the vehicle in Manitoba. While you have a vehicle booking, you are responsible for it. In the event of an unfortunate incident causing damage to a Co-op vehicle during your booking, your damage fee is up to $750. If a Co-op vehicle is stolen during your booking, you pay up to $750 plus downtime at regular hourly rates (Note: If you fob out properly, the vehicle cannot be stolen).

Business Members

What is carsharing?

Carsharing is a membership based service that provides flexible transportation solutions for individuals, families, and companies. Members receive an access key and and online account that allows them to book a vehicle, where they want it, when they want it. We are a two-way carsharing service which means that users bring the car back to the same locations when they are done with their booking.

Can I add drivers to my Business/Organization’s account?

Absolutely – as long as they meet our driver eligibility requirements, and are currently under contract with your business. Contact us and we’ll get you set up.

How do I know if carsharing is right for my business?

Your employees would benefit from access to a car for off-site meetings

You want the convenience of access to an additional company car without the added fixed costs

You want to offer the perk of personal vehicle use to your employees and easily track usage

What is included?

Vehicle access – Choose between cars, vans, hybrids and electrics
Gas – We cover the cost of gas and if you fill up at Red River Co-op, you can use our corporate gas card
Insurance – We cover the cost of insurance. The deductible is $750 for an at fault accident. Many businesses have additional corporate insurance that will cover deductible costs. We also cover all members up to $5 million for third-party liability.
Cleaning – We clean all of our cars on a regular basis. Got a car real dirty while using it? No problem, wash the car, leave a receipt, and we will reimburse you.

What is the cost of setting up a business account?

Costs include a one-time refundable member share of $500, and a $25 registration fee for each driver.

What’s an investment share?

An investment share with Peg City Car Co-op is an investment in the future of a locally owned co-operative business. Essentially, it is a temporary monetary contribution to help us raise the necessary funds to expand our services. This ability to expand means the ability to serve more members, and in turn, increase revenues.

Who can drive on my business account?

Business members can sign up an unlimited amount of drivers, but they need to meet our eligibility criteria:

  • Be at least 18 years old;
  • Currently hold a Manitoba 5F class license or an equivalent;
  • No speeding convictions 30km above speed limit within last 3 years;
  • Maximum 4 minor driving infractions within last 3 years;
  • No more than one (1) at-fault collision in the previous 3 years; and
  • Have no criminal driving charges.

Developers

What is carsharing?

Carsharing is a membership based service that provides flexible transportation solutions for individuals, families, and companies. Members receive an access key and and online account that allows them to book a vehicle, where they want it, when they want it. We are a two-way carsharing service which means that users bring the car back to the same locations when they are done with their booking.

What will it cost?

We provide a few different simple and easy payment options. All prices include a compact car, all setup costs, plus fees and taxes. One simple price with no hidden costs. Once a development is complete and an agreement is finalized there are no additional financial obligations to the developer! We maintain, insure and take care of all liability.

Feel free to contact us for more details at [email protected]

When am I released from financial obligations?

Once an agreement is finalized and the project fee is provided, the developer is released from all financial obligations. Peg City Car Co-op is responsible for maintaining, insuring and absorbing all costs associated with carsharing, including all liabilities associated with use of the carsharing vehicle.

Will you provide a carshare vehicle anywhere in Winnipeg?

Our service area is in Winnipeg’s core-neighbourhood. Is your development not within our current vehicle network? Don’t hesitate to contact us at [email protected]. As the co-op expands, our goal is to broaden service to other neighbourhoods.