Peg City continues to maintain some of the most affordable round-trip (two-way) carsharing rates in Canada. See below for upcoming changes to our rates and member manual, effective October 1st, 2020.
Our members are a diverse group with diverse needs. From day one we have strived to provide flexibility, choice and cheap rates to ensure that all of our members’ needs are met. Over the last few years, we have incrementally increased our hourly and kilometre fees to ensure that we can cover all of our operating costs. Whenever we increase or change our price structure, we carefully consider our decisions and do our best to balance everyone’s needs while maintaining our commitment to affordability. As part of our commitment to affordability, we decided not to increase our hourly rates for compact vehicles!
Peg City continues to maintain some of the most affordable round-trip (two-way) carsharing rates in Canada. Our daily rates in particular are some of the most competitive, and are often comparable to car rental costs when considering fuel and insurance.
Hourly Rate Changes
We will not be increasing our hourly rates for compact vehicles this year. However, to better reflect the cost of operating and maintain large and loadable vehicles (e.g. cargo vans, trucks, and minivans), we will be adding a $0.25 charge per hour. The rate change will increase the daily (24hrs) cost by $2. This change will come into effect on October 1, 2020.
Kilometre Rate Changes
Effective October 1, 2020, our kilometres rates will be changing. Kilometre rates will increase by $0.02 ($0.38 to $0.40) for the first 50 kilometres/booking and by $0.01 ($0.19 to $0.20) for all subsequent kilometres/booking.
We have made a few additional changes to our rates and fee structure.
Our goal is to maintain a fair and reliable carsharing program. After reviewing the late return fees of other carsharing programs and the impact of late returns on our membership, we decided it was necessary to increase our fee for late returns.
Currently, Peg City Car Co-op charges an auto-generated $20 late return fee to any booking that is more than 4 minutes late. As of October 1, 2020, our late return feel will increase by $5 from $20 to $25.
We encourage all of our members to make bookings with buffers and to extend reservations through our mobile website, or by calling our Member Services Team.
Cancellation Grace Period
Two years ago we introduced a cancellation grace period for bookings made within our cancellation window, but then subsequently cancelled within 10 minutes. As of October 1, 2020, we have increased the grace period by 5 minutes from 10 to 15 minutes.
General Member Manual Updates
Each year we review our Member Manual for clarity. Please review our updated Member Manual and familiarize yourself with all upcoming changes to our rates and policies.
Please note: Charges are always applied using the rates in effect on the end date of a booking. If a member has a booking that ends on October 1 or later, the new rates will apply.