KNOWLEDGE CENTRE
WHAT IF THE VEHICLE ISN’T THERE?
Welcome to our carsharing community.
In this orientation, you’ll learn the basics about carsharing with Peg City.
We recommend that all our members read through the Member Manual for a full understanding of the rules and responsibilities of carsharing. Orientation videos are coming soon!
Please read through the full Member Manual and watch the video tutorial at the end of this orientation.
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WHAT IF THE VEHICLE ISN’T THERE?
Check the app to see if the vehicle is parked somewhere nearby. When a FIX vehicle is within 200 meters of its location, you can find the car’s location in the app. You can also find any notes we’ve left about the vehicle. If you’re having trouble finding a FIX car, please consider waiting 5 minutes to see if the vehicle is returned.
For FIX or FLO, once you’ve used the app to verify that your booking is correct (right vehicle location, date, and time), and the vehicle is not where it should be, please call the office, and we will help you out.
Download our app from the App Store or Google Play Store
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