Re:Member – Cancellations


Our members can book online anytime and choose from a diverse fleet of vehicles parked throughout the city. Need to modify or cancel a booking? Here’s how.

We all do our best to plan ahead, but folks may need to cancel a booking every now and then. Our members can cancel a booking anytime by logging in and selecting the booking in question. Cancelling on the go? Give us a call at 204-793-3912. We have staff on-call from 7 am to midnight.

Fall, PCCC car and member removing bicycle

It’s best to cancel as soon as possible so that other members can use the vehicle. As soon as you cancel a booking, the car becomes available to other members on our website. If another member books over a portion of your cancelled time, the fees for that time are waived!

Cancellation Rates

Here is a visual list of our cancellation rates for some of our most common scenarios.

cancelling with over 12 hours notice

Members can cancel any booking for free when they give at least 12 hours’ notice. Thanks for planning ahead!

Less than 12 hours notice

We understand, things come up and appointments get cancelled. Suddenly you don’t need a car anymore. However, the vehicle may not get used at all due to the short notice, as other members may have made alternate arrangements. When you cancel a booking within less than 12 hours’ notice, we charge 50% of the hourly booking fees. Remember, if someone else books into your cancelled time, we will remove the cancellation fees.

early return

If you finish your trip early, you are welcome to return the car and cancel the remaining portion of your booking. When you return a car early, you will be charged 100% for the portion of the time you used and 50% for the time you freed up. As soon as you click “I’m done with this car” in our booking software, the car immediately becomes available to other members. If someone else books your unused time, we will remove the cancellation fees.

No show

A No Show is a no-no in our books. Please remember that we have nearly 90 cars serving around 2,600 members. If you make a booking and forget to use or cancel it, you impact other members and the Co-op as a whole.

Please be mindful of your bookings and cancel them if your plans change so that other members may use the vehicle. If you do not show up and do not cancel a booking, we apply a rate of 150% of the hourly booking charges.

Other types of cancellations

Switched cars: Each booking you make is for a specific car. You have to cancel one to book another.

Booked by accident: “Oops! I didn’t mean to book that!” Don’t worry; you can cancel any booking for free within 15 minutes of making it.

Still have questions?


Peg City Partners: Fireweed Food Co-op


Introducing Fireweed, Winnipeg’s first co-operative Food Hub: an aggregator and wholesale distributor of locally produced vegetables, meats, honey, grains, and other food products. Featuring as many food puns as I can mustard.

If you carrot all about local food and are feeling cheesed about globalization and industrialized food. If you are ready to squash exploitative labour conditions and plant the seeds of a resilient food future for Manitoba?

Too many puns? Kale stop.

Still stewing over how to get local food to local people? Try a Food Hub (its delicious!)

Friendly tip: if you’re reading this post and wondering “is that how that word is spelt?” it may be a pun.

So what even is a Food Hub?

Conor with Camille Metcalfe of Norwest Co-op

Fireweed Food Hub is the wholesale food distributor of Fireweed Food Co-op, a non-profit, multi-stakeholder co-op with two types of members: producers and supporters of local food.

The Food Hub works by gathering (aggregating) products from its producer members to sell to buyers like community centers, restaurants, and grocery stores.

The Food Hub uses an online ordering system: co-op members can sell their produce through the website, while buyers place weekly orders. Fireweed then collects the food and makes weekly deliveries.

Dill-iveries are made using our fancy new ford 150 Transit. Right now this cargo van has enough space for a whole weeks orders. We hope it wont be long untill they’ll need 2 vans!

Carsharing has been particularity useful for the Food Hub as they kick off their pilot year! Due to fairly common grant funding restrictions, the Food hub is not able to purchase a delivery vehicle. However, they are able pay for metered travel expenses, which includes carshare rentals!

A Peg City membership can be soup-er helpful to smaller organizations looking to get in at the grass roots and scale slowly.

Get in touch with Peg City Car Co-op to find a plan that suits your small business, or non-profit!

Fireweed Food Hub in action

It may not feature the romance of a farmers market, but the folks at Fireweed Food Hub are doing tangible work within communities across Winnipeg.

Every week, wholesale buyers place orders from Friday to Monday, using the co-op’s online ordering system. Once orders close, they send order details to their local producers, who bring bulk orders to the warehouse on Tuesday. Early Wednesday morning, Fireweed staff load up the van and make their deliveries.

I was grateful to meat the Fireweed team and tag along for one of their weekly deliveries. Starting from their West End warehouse, we loaded up Peg City’s biggest cargo truck, the Ford 150 Transit, with local produce, meats and goodies.

These deliveries go to places like local grocery stores, community centres and local restaurants. The first stop was a produce delivery to to the community kitchen at Norwest Community Food Centre.

Food delivery to Norwest Community food centre
Delivery to Norwest Community Food Centre
norwest community food centre

Why is a Food Hub important?

By supporting small-medium size local producers, we can help grow a more resilient local food system! A Food Hub help buyers and cellers by reducing marketing expenses, minimizing risk, and removing economic barriers, like order volume requirements, to name a few.

A real thyme saver

As you might imagine, feeding people is busy work! The less time farmers have to spend trying to market and sell their products the more time they can spend growing food. On the other end, local restaurants looking to feature local produce, benefit from placing a single weekly order, rather than wrangling 7 different suppliers.

Risk: putting all your eggs in one basket.

What happens when the economy is hit by a global pandemic? If you are a farmer, selling everything you can to a single restaurant, and suddenly, people all start eating at home… you’re toast! If you are a restaurant depending on a single farmer, your kitchen may suffer serious melon-colly, if that same farmer decides moves to sell everything to a local grocery store. When we increase access to a bigger selection of buyers and sellers, we can increase access to local food!

When a market becomes more secure, more people can participate, and so the local economic pie gets bigger!

Greater access, fewer berry-ers

 spray-free local raspberries from one of our coop producer members. 

Order volume requirements can be a serious hurdle for small producers trying to sell products through major grocery stores. Scaling up can be tricky when you go from selling by the box to by the pallet! For obvious reasons, this leaves many local producers in a serious pickle…

This is how a Food Hub helps to bridge is the gap between regional, sustainable producers and serious buyers like major grocery stores. Instead of buying a second farm, producers can sell collectively through the Hub and get their grub on display.

Lettuce all participate in local markets!

Support your local Food Hub

Fireweed warehouse

There are a few big ways that you can support the Fireweed Food Co-op.

1. Become a member: anyone can join the co-op as a supporter member.

2. Make a contribution: make a donation, pay-it-forward, or support the Waste-Not Food Box program!

Last but not least, buy local!

3. Sign up as a wholesale customer to make local food purchases for your organization or business.

Want to buy local food for your household? Visit the South Osborne Farmers market every Wednesday, 4-8 pm, from June to September.

Okay. I think that’s all I’ve got. I’m beet!