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Damage Awareness Month: Insurance

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For the month of October, we will be exploring the topic of damage here on the blog. This week we’re talking about insurance!

Our carsharing service takes the hassle out of owning a vehicle. When you’re done with your booking, simply return the vehicle and walk away! We cover the cost of fuel, maintenance, and insurance!

But what happens if a vehicle is damaged during your booking?

There are three coverage options available to members, which can help reduce or remove your damage fee. These options include our Basic Coverage, Damage Pool and third-party Collision/Loss Damage Insurance options (CLDI).

Damage Awareness Month: Insurance

Basic Coverage
All members are covered by Peg City Car Co-op with basic coverage of up to $1000 damage fee in the event of an at-fault collision and $4,800,000 Third Party Liability (TPL). This means in the event of an unfortunate incident causing at-fault damage to a Co-op vehicle during your booking, your damage fee is up to $1000. Personal Injury Protection (PIPP) coverage (bodily injury) also applies to drivers and passengers while they are occupying the vehicle in Manitoba.

If a Co-op vehicle is stolen during your booking, you could pay up to $1000, plus downtime at the regular hourly rates. Vehicle theft is easily preventable if you fob out properly – every time you stop and park – the vehicle cannot be stolen. Pretty neat, huh?

Damage Pool
Members can join Peg City’s Damage Pool for $50/year. This coverage includes all aspects of Peg City Car Co-op’s basic insurance, plus you will not be required to pay the $1000 damage fee in the event that a Co-op vehicle is damaged during your booking. Instead, the money will come out of the pool! You can apply to re-join the damage pool if you are in an at-fault incident. The Damage Pool covers all drivers on the account.

CLDI 
Many credit cards now offer Collision/Loss Damage Insurance (CLDI) that includes carsharing. In the event of a collision, Peg City will provide all the necessary documents for to you to bring to your credit card provider, and they will reimburse you directly for the total cost of the damages. With VISA or MasterCard CLDI coverage, you would be fully covered by the credit card company for any damage to a Co-op vehicle. Your card may not cover certain vehicles (for example, pick-up trucks), so always check with your provider to find out what their restrictions are!

If you’re already a driver with Peg City, adding the Damage Pool or CLDI to your account is easy – simply log in, and click on Damage Coverage, found under the My Account tab. For more details take a look at our Member Manual.

Of course, we hope that there is never any reason to invoke your carsharing insurance, but we want to make sure our members know what their options are. If you have any questions, feel free to get in touch!

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Re:Member – Cancellations

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Our members can book online anytime and choose from a diverse fleet of vehicles parked throughout the city. Need to modify or cancel a booking? Here’s how.

We all do our best to plan ahead, but folks may need to cancel a booking every now and then. Our members can cancel a booking anytime by logging in and selecting the booking in question. Cancelling on the go? Give us a call at 204-793-3912. We have staff on-call from 7 am to midnight.

Fall, PCCC car and member removing bicycle

It’s best to cancel as soon as possible so that other members can use the vehicle. As soon as you cancel a booking, the car becomes available to other members on our website. If another member books over a portion of your cancelled time, the fees for that time are waived!

Cancellation Rates

Here is a visual list of our cancellation rates for some of our most common scenarios.

cancelling with over 12 hours notice

Members can cancel any booking for free when they give at least 12 hours’ notice. Thanks for planning ahead!


Less than 12 hours notice

We understand, things come up and appointments get cancelled. Suddenly you don’t need a car anymore. However, the vehicle may not get used at all due to the short notice, as other members may have made alternate arrangements. When you cancel a booking within less than 12 hours’ notice, we charge 50% of the hourly booking fees. Remember, if someone else books into your cancelled time, we will remove the cancellation fees.


early return

If you finish your trip early, you are welcome to return the car and cancel the remaining portion of your booking. When you return a car early, you will be charged 100% for the portion of the time you used and 50% for the time you freed up. As soon as you click “I’m done with this car” in our booking software, the car immediately becomes available to other members. If someone else books your unused time, we will remove the cancellation fees.


No show

A No Show is a no-no in our books. Please remember that we have nearly 90 cars serving around 2,600 members. If you make a booking and forget to use or cancel it, you impact other members and the Co-op as a whole.

Please be mindful of your bookings and cancel them if your plans change so that other members may use the vehicle. If you do not show up and do not cancel a booking, we apply a rate of 150% of the hourly booking charges.

Other types of cancellations

Switched cars: Each booking you make is for a specific car. You have to cancel one to book another.

Booked by accident: “Oops! I didn’t mean to book that!” Don’t worry; you can cancel any booking for free within 15 minutes of making it.

Still have questions?

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Damage Awareness Month: Insurance

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For the month of November, we will be exploring the topic of damage here on the blog. This week we’re talking about insurance!

Our carsharing service takes the hassle out of owning a vehicle. When you’re done with your booking, simply return the vehicle and walk away! We cover the cost of fuel, maintenance, and insurance!

But what happens if a vehicle is damaged during your booking?

There are three coverage options available to members, which can help reduce or remove your damage fee. These options include our Basic Coverage, Damage Pool and third party Collision/Loss Damage Insurance options (CLDI).

Basic Coverage
All members are covered by Peg City Car Co-op with basic coverage of up to $1000 damage fee in the event of an at-fault collision and $4,800,000 Third Party Liability (TPL). This means in the event of an unfortunate incident causing at-fault damage to a Co-op vehicle during your booking, your damage fee is up to $1000. Personal Injury Protection (PIPP) coverage (bodily injury) also applies to drivers and passengers while they are occupying the vehicle in Manitoba.

If a Co-op vehicle is stolen during your booking, you could pay up to $1000, plus downtime at the regular hourly rates. Vehicle theft is easily preventable if you fob out properly – every time you stop and park – the vehicle cannot be stolen. Pretty neat, huh?

Damage Pool
Members can join Peg City’s Damage Pool for $50/year. This coverage includes all aspects of Peg City Car Co-op’s basic insurance, plus you will not be required to pay the $1000 damage fee in the event that a Co-op vehicle is damaged during your booking. Instead, the money will come out of the pool! You can apply to re-join the damage pool if you are in an at-fault incident. The Damage Pool covers all drivers on the account.

CLDI 
Many credit cards now offer Collision/Loss Damage Insurance (CLDI) that includes carsharing. In the event of a collision, Peg City will provide all the necessary documents for to you to bring to your credit card provider, and they will reimburse you directly for the total cost of the damages. With VISA or MasterCard CLDI coverage, you would be fully covered by the credit card company for any damage to a Co-op vehicle. Your card may not cover certain vehicles (for example, pick-up trucks), so always check with your provider to find out what their restrictions are!

If you’re already a driver with Peg City, adding the Damage Pool or CLDI to your account is easy – simply log in, and click on Damage Coverage, found under the My Account tab. For more details take a look at our Member Manual.

Of course, we hope that there is never any reason to invoke your carsharing insurance, but we want to make sure our members know what their options are. If you have any questions, feel free to get in touch!

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Happy New Year!

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We had a very exciting year. Thank you to our board, staff, investors and all of our members for supporting carsharing in Winnipeg!

In 2018, we expanded our network and grew from 26 vehicles in June to 32 by December! We added a few bigger vehicles to our fleet, including a cargo van, a second truck, and a third van.

We partnered with some wonderful local groups, like Bike Valet WinnipegRainbow Trout Music Festival, and Synonym Art Consultation, to name a few. One of our cars is featured below in a custom art wrap for Synonym’s Wall to Wall mural festival. This dynamic art car will be on the road all throughout 2019 for our members to drive. An exciting opportunity came up for Peg City Car Co-op to once again offer investment shares – thanks to the Manitoba Community Enterprise Development Tax Credit Program – and we raised $200,000 to help us reach our goal of 50 vehicles by 2021. The future of carsharing in Winnipeg is looking mighty bright!

ANDREW RYAN / WINNIPEG FREE PRESS Philip Mikulec is the operations manager of Peg City Co-op which has been in operation for eight years and is looking to expand it’s operations with a new public offering. Shot on June 26, 2018.

For our Members, we added more perks and benefits, like opportunities to earn driving credits, and even free concert tickets from our friends at the West End Cultural Centre. We are very excited to see what 2019 holds for us. We will be announcing the date for our Annual General Meeting soon, and we’ll be looking to add a few new faces to our board – sign up for our e-newsletter to stay in touch.

To all our Members, thank you for continuing to help us grow. If you know someone who is interested in carsharing, and you refer them to Peg City Car Co-op, you each receive a $25 driving credit. All they have to do is mention your name to us after they’ve signed up. If you’ve been thinking about joining, we would love to talk to you about it! Have a look at our map to find a car near you, browse the membership plans we offer, and then give us call. Already know the plan that would best suit you? Sign up HERE, and we’ll have you driving in no time.

All the best to you & yours in the New Year!

Peg City Car Co-op